Learn why you can file disputes for video roulette regardless of the amount
An interesting trivia about playing video roulette in Las Vegas is that if you play live, your odds are lesser even though the number is from the same table.
What most people don't know is that according to the Nevada law, gamblers can argue, for whatever reason, the result of whichever game. Early this year, Sciannameo earned $8.50 from a video roulette slot at the Orleans. Being an experienced player, he thought his original bet of $0 .25 should be returned together with his winnings. Because of this, he became the first ever complainant at the Gaming Control Board, claiming that the house should have given his initial bet aside from the money he won. By Thursday, the board denied his claims but it never considered him annoying. The truth is, the dispute process was something the board was proud of. It is a strong foundation of the gaming law not enjoyed all throughout the world. A board member said that in order to maintain the people's trust in gaming, it should be their right to petition their case in an independent authority body. There is no minimum limit on how much money involved before a player can dispute. It wouldn't matter if the amount is just a quarter or $25,000. The board will entertain all disputes and will get the chance to air their side in a court if they, at any point, felt cheated or treated unfairly.
A spokesperson for the Orleans said they gave their full cooperation with the Gaming Control Board, and that the game was not about the bet but understanding how payouts are made at slot machines. Sciannameo said his complaint was not really about the money but his belief that the system was unfair. He was expecting to receive his original bet after wagering because that was how it was in other games. But slots work differently. If he was playing the real roulette instead of video roulette, his bet would have been returned to him.
The plea process can take months and can at times go throughout 3 administrative departments. If the decision is unfavorable to the gamer, he can make an appeal to the Gaming Control Board. If the machine has been disputed, it is locked down until everything is settled by the board. There is only a small chance that a casino will relent to the complaining gamer just to avoid problems. For disputes worth more than $500, casinos must notify the board. Disputes do not involve any lawyers and is for free. If there was no authoritative body to process them, it would be easy for casinos to take advantage of gamers.